Computer skillsCommunicationTeamworkAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingTelephone conversationsInternet SearchStaff Motivation
Languages
Arabic , English
Driving License
Yes
has a vehicle
No
License Category
Motorcycle
Education Level
Bachelors Degree
Work Experience
2021 Mar - Until now
Senior Technical Support Advisor
Webhelp
Solving the customers’ complicated problems and educate them about the products and services.
Creating commitments with the customers and follow up with them through phone or emails.
Responding to technical support advisors escalations and provide the needed support or take over the case when needed